Shipping policy

Shipping Policy

Thank you for shopping with us! Please review our shipping details below before placing your order.

Processing Times

Premade Items

  • Processing time: 2 business days

  • Once shipped, transit time is 3–10 business days

Pre-Order Items

  • Processing time: up to 4 weeks

  • Once shipped, transit time is 4–10 business days

  • Certain Providence Streetwear items may be available for pre-order. Pre-orders may occur when an item is sold out, part of an upcoming release, or scheduled for a restock.

    When placing a pre-order, payment is collected at checkout to secure your item. By completing your purchase, you authorize Providence Streetwear to charge your selected payment method immediately.

    Please allow approximately 4 weeks for production, followed by 1–2 weeks for shipping, depending on your location.

  • If you decide you no longer want a pre-ordered item or would like to exchange it, you have 7 days from the date of purchase to request a refund or exchange. To do so, send your order number and request to ContactProvidenceClothing@gmail.com Once your request is approved, the refund will be returned to the original payment method. All other non-pre-order purchased products are eligible for store credit only.
  • Scope of Liability
  • Providence Streetwear is not responsible for any damages or losses that may occur due to shipping delays. This includes, without limitation, any direct, indirect, incidental, or consequential damages.

Please note:

  • Processing time is separate from shipping/transit time.

  • Business days don't include holiday's.

  • Orders with both premade and pre-order items will ship together once everything is ready.

Shipping Information

  • You will receive a tracking number by email once your order ships.

  • Shipping delays caused by the carrier are out of our control, but we will always try to help if issues come up.

  • Make sure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect addresses.

Lost, Damaged, or Stolen Packages

  • Once the carrier marks a package as delivered, we are not able to replace it.

  • If your package arrives damaged or is lost in transit, please contact the carrier first, then reach out to us so we can assist.

International Shipping (if you want this part, keep it—otherwise delete)

  • International orders may take longer to arrive and may include customs fees that the customer is responsible for.